. asked: I submitted a claim on damages to my car a policy holder of USAA caused. It has been over two weeks and I still don’t have the check or answers if they are going to pay for my car. I called a little while ago and they said the adjuster was going to take a look at the photo I sent in along with the estimate I provided (I had all this because I was at first trying to go out of pocket with the people). They said he would get back to me and he or USSA have not.
Is it strange for the insurance company to take so long? Before I’ve submitted claims to other companies and it’s always been a very speedy process.
I have a busted headlight and cannot afford to pay for it to be fixed so I am really waiting on this claim.
Is this a long time to wait? What could be the reason?
Thanks.
Yes Crissa! That is why I am not going through my company. The damage is $416 and my deductible is $500. That makes no sense for me.